Updates in LiveNinja Messenger | Make it yours with custom colors + Facebook Messenger

Updates in LiveNinja Messenger | Make it yours with custom colors + Facebook Messenger
October 3, 2016 Danielle Ungermann

Updates: Make LiveNinja Messenger yours with custom colors + Facebook Messenger

We’ve got a fresh batch of updates and new features to help you coast through the start of your work week.

At LiveNinja, we’re committed to putting in the extra hour (or twenty) to make sure your experience continually improves. We want to ensure that as we grow, so do you.

Hopefully these new features and updates help you achieve just that!

Facebook Messenger Integration
We’ve taken another step forward in creating a shared inbox for all of your business communication. Check out the Facebook Messenger icon in your LiveNinja dashboard to sync up your Facebook Business Page. In just a snap, you’ll be able to manage incoming messages from the convenience of your LiveNinja inbox.

WordPress & Shopify Plugins, with Wix coming soon!
Hello, world! We’re making your day a little breezier with plugins to ease your installation efforts. If you have a WordPress or Shopify website, you can quickly install the chat widget with just a few clicks. Jump into your Widget Settings to see what the excitement is all about.

Widget Customization
So we found out that black doesn’t go with everything. You can customize not only your widget’s greeting message but also the color too. Now, to find the right shade of Burgundy!



⚙ Emojis
You won’t need your glasses to see this 😎 guy. Emojis were a little fuzzy — coming in clear now!

⚙ Widget Shadow
There was a strange shadow lingering along the edge of your chat widget. We’ve captured it and have sent it off to Neverland.

⚙ Empty Bubble
Oh the thrill of hearing a new message come in! We’re sorry for any hopeful pangs of joy received only to find an empty chat bubble. We’ve popped that. Only text-filled bubbles from here on.

 🌞 A Bright Feature-Filled Future
Soon my friend! Soon, these will be all yours:

  • An Android App for, depending on who you ask, our better half of the population
  • Mobile push notifications will soon reach 💯
  • The ability to set your Hours of Availability/ Offline Status
  • Really, really, ridiculously good looking, robust Analytics

We are so thankful for the warm outpouring of support as we continue to develop this into your customer hub. It’s our ongoing focus to provide you with the tools you need to build better, more lasting customer relationships.

Thank you for choosing to be a part of the LiveNinja Community. Should you have any questions, or need any help, please feel free to email us at theteam@liveninja.com or reach out to us over LiveNinja Messenger.

Login now to update and install your widget. If you haven’t yet, be sure to get our iOS and desktop applications to help you answer incoming chats with lightning speed.